Policies

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned
merchandise.

Shipping Policy/Delivery Policy

Please be assured that your items will ship out within three days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS) or FedEx.  We do ship to PO Boxes via USPS.

If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

FedEx will likely take 3 days if their 8 am cutoff is not met.

SHIPPING AND HANDLING COSTS

Shipping rates are determined dynamically by the chosen shipping carrier based on a combination of the weight and dimensions of the box your merchandise can fit into.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In Juneau orders will be charged 5% sales tax